Financial Services is primarily responsible for the assessment of student tuition, fee payments, and processing student refunds. Students can reach a counselor by phone at (601) 979-2216, or by email at bursarcares@jsums.edu. Students also have the option to be seen through the Tiger Que. The Tiger Que is a process whereby students can secure their time slot to speak with a Business Office or Financial Aid Counselor using their own personal mobile device. Students will receive text notifications when it’s their turn to be seen. Students may sign into Tiger Que by:

1. Texting: jackson state univ to 662-233-6473
2. Using the JSU mobile app and clicking “Tiger Que”
3. Visiting: https://kiosk.qless.com/kiosk/app/home/17713